Kickstarter is a platform where creators raise funds to bring new products to life. By backing Miko, you are pre-ordering at a discounted price and helping fund the first production run. New to Kickstarter? No problem. Reach out to us anytime at [email protected] and our team will respond within 48 hours.

Last updated: May 14, 2026 06:11

Within 14 days of the campaign ending, you will receive a BackerKit survey via email. From there you can select your color, add extra Miko units or accessories from our wider Chargeasap range at discounted prices, pay the flat $9 worldwide shipping fee, and confirm your shipping address.

Last updated: May 14, 2026 06:11

All orders ship via tracked air freight directly from our distribution center in Shenzhen, China. You will receive tracking details by email once your order has been dispatched. Delivery typically takes 4-21 days depending on your location.

Last updated: May 14, 2026 06:13

You will choose your color (Orange, Navy, or Tan) in the BackerKit survey, sent to your inbox 14 days after the campaign ends.

Last updated: May 14, 2026 06:13

With the positive response of the final samples we will be able to begin production before the campaign closes with no manufacturing complications. We’ve accounted for all potential delays we can forsee with our expected delivery date and are confident we will deliver on time. We have also ensured we are working with a factory that’s professional and able to meet deadlines.

Last updated: May 14, 2026 06:15

One promotional offer can be applied per order.

Last updated: May 14, 2026 06:15

We ship worldwide. The only exceptions are countries flagged as restricted by courier services: Belarus, Cote d’Ivoire, Cuba, Democratic Republic of the Congo, North Korea, Sierra Leone, Sudan, Syria, and Zimbabwe. If you are located in one of these countries, contact us and we will do our best to arrange an alternative, though delivery cannot be guaranteed.

Last updated: May 14, 2026 06:15

If a delivery attempt fails and the package is returned to us, a reshipping fee will apply. This includes situations where no one is available to receive the package, the address is inaccessible, the wrong address was provided, or you moved without letting us know before dispatch.

Last updated: May 14, 2026 06:18

Your order ships to the address you provide in your BackerKit survey. If you move or need to update your address, make sure you update it directly in BackerKit. Changing your address on Kickstarter does not automatically update BackerKit. If you need help, reach out to us at https://www.chargeasap.com/support and our team will sort it out.

Last updated: May 14, 2026 06:18

Import duties and taxes are the responsibility of the backer and are not included in the shipping cost. That said, we have strategies in place to help minimise tax for backers, the same ones we have used across our past 13 campaigns.

Last updated: May 14, 2026 06:18

While the campaign is live, you can request a full refund at any time by clicking the “Manage your pledge” button on the Kickstarter campaign page.

Last updated: May 14, 2026 06:18

All pledges are final. Kickstarter is a crowdfunding platform, not a store. Backing a campaign is supporting a project in development, not purchasing a finished product off the shelf. There are no exchanges or returns for change of mind.

If your product arrives faulty, email us at [email protected] with a description of the issue. Once we confirm it is a product fault, you will pay a $9 USD reshipping fee and we will send your replacement right away. Please note that if a product has been discontinued, we are no longer able to provide warranty on that item.

Last updated: May 14, 2026 06:19

If your local postal service cannot deliver your package (outdated address, no one available to accept it, etc.), they will return it to us. Because there is a penalty fee for the return and the cost of resending, plus the reality that most returned packages never actually make it back, a reshipping fee will apply.

Last updated: May 14, 2026 06:19

Yes. Every Miko includes a 17cm USB-C keyring cable that clips right onto the charger. It is designed to stay attached so you always have a cable with you. If you want something longer for your desk, we also offer a range of cables as an add-on.

Last updated: May 14, 2026 06:22

Miko supports 100-240V input, so it works with any power grid in the world. The foldable prongs are US-style (Type A), so if you are travelling to Europe, the UK, Australia, or anywhere with a different outlet, just use a simple plug adapter. No voltage converter needed.

Last updated: May 14, 2026 06:22

Yes. Miko has no internal battery, so there are no restrictions. Toss it in your carry-on or keep it on your keys. No issues at security.

Last updated: May 14, 2026 06:22

Miko is designed for phones, tablets, earbuds, and other small devices. At 30W, it can slowly top up a MacBook Air or similar ultrabook in a pinch, but it is not intended as a full laptop charger.

Last updated: May 14, 2026 06:22

Yes. Miko delivers up to 30W via USB-C PD 3.0, which means fast charging for every iPhone that supports it. You will get 0 to 50% in roughly 30 minutes on an iPhone 17.

Last updated: May 18, 2026 23:43

Miko’s foldable Type A plug works natively in 50+ countries that use US-style outlets. Full list grouped by region:

North America: United States, Canada, Mexico, Bermuda

Central America: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama

Caribbean: Bahamas, Cayman Islands, Cuba, Dominican Republic, Haiti, Jamaica, Puerto Rico, Trinidad and Tobago, US Virgin Islands, British Virgin Islands, Turks and Caicos, Anguilla, Aruba, Curaçao

South America: Colombia, Ecuador, Peru, Venezuela (parts of Brazil also use Type A)

Asia: Japan, Philippines, Taiwan, Vietnam, Thailand, Cambodia, Laos, Lebanon, Maldives

Pacific: American Samoa, Guam, Marshall Islands, Micronesia, Northern Mariana Islands, Palau

Africa: Liberia

Note that Japan operates at 100V (not 120V), but Miko’s universal voltage handles it without any issues. For any country not on this list, Miko works with any standard Type A travel adapter, which cost a few dollars and are sold in every airport.

Last updated: May 18, 2026 01:07

Two things make Miko travel-friendly anywhere in the world:

1. Universal voltage. Miko accepts 100 to 240V input, so it works on any electrical grid globally without a voltage converter.

2. Travel adapter compatibility. For non-Type A outlets, any standard Type A travel adapter does the job. These are sold in every airport and cost a few dollars.

Universal sockets accept Miko directly. These multi-country sockets are designed to accept multiple plug types including Type A, and you’ll find them widely in:

• Hotels in the UAE, Maldives, Qatar, Singapore, and Hong Kong
• Tourist resorts in Bali, Bangkok, Phuket, and Vietnam
• International airport charging stations and lounges worldwide
• Mongolia, where universal sockets are the default in homes and offices

Between universal voltage and a basic travel adapter, one Miko works anywhere you go.

Last updated: May 18, 2026 01:08